Purchase Terms — Business Customers
Effective: March 2026
These are the standard terms when you purchase food products on SLO on behalf of a registered business or organisation (B2B). Your purchase agreement is with the seller — SLO provides the platform. Individual sellers may have their own terms — see the specific shop page or checkout for applicable terms.
This document is published in Swedish and English. In the event of any conflict between language versions, the Swedish text takes precedence.
Scope
These terms apply to purchases made by businesses and organisations through SLO. By placing an order with a buyer organisation, you confirm that you are authorised to act on behalf of that organisation. The Swedish Sale of Goods Act (Köplagen, SFS 1990:931) applies to the extent not regulated by these terms.
About the seller
Each shop on SLO is operated by an independent food producer or seller. The seller's company name, organisation number, VAT number, and contact details are displayed on their shop page and in your order confirmation.
Before placing an order, you can find the seller's full identification in their shop footer. This information is also included in your order confirmation email.
No right of withdrawal
The consumer right of withdrawal (ångerrätt) does not apply to business-to-business purchases. All sales are final once the order is confirmed, unless otherwise agreed with the seller.
Payment
The standard payment term is 30 days from invoice date, unless otherwise agreed with the seller. Payment terms are stated on each invoice.
Payment methods include invoice, card payment (Visa/Mastercard via Stripe), and Swish. Available options depend on the seller.
Late payment incurs interest at the Swedish reference rate plus 8 percentage points, in accordance with the Interest Act (Räntelagen).
In addition to interest, a statutory late payment fee of 450 SEK applies per overdue invoice, in accordance with Swedish law on payment terms in commercial transactions (Lag om betalningstider i näringslivet).
Delivery
Delivery methods and estimated times are specified per order. Delivery terms are as agreed between you and the seller.
Risk of loss or damage passes to the buyer upon delivery at the agreed location, or upon handover to the carrier if the buyer arranges transport.
Pickup orders
Pickup orders must be collected within the time window communicated at the time of order. The buyer is responsible for timely collection.
Perishable goods not collected within the pickup window will not be refunded. The buyer bears the full cost of unclaimed perishable orders. For non-perishable goods, the seller may charge a storage or handling fee for late collection.
Complaints
Inspect goods upon delivery and report any defects, shortages, or discrepancies to the seller immediately. Claims for visible defects must be made at the time of delivery.
Claims for hidden defects must be reported within a reasonable time of discovery. In all cases, complaints must be made within 14 days of delivery.
Liability
The seller's liability for defective products is limited to replacement of the goods or a credit for the invoiced amount. Neither the seller nor SLO is liable for indirect damages, lost revenue, or consequential losses arising from the purchase.
Neither party is liable for delays or failures caused by circumstances beyond their reasonable control, including but not limited to natural disasters, pandemics, government actions, supply chain disruptions, or infrastructure failures (force majeure).
Governing law and disputes
These terms are governed by Swedish law. Disputes that cannot be resolved amicably shall be settled by the Swedish district court with jurisdiction over the seller's registered address.
Contact
Questions about your order should be directed to the seller. For questions about the platform, contact SLO at slo@slo.earth